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How to use?
Place your Miyabi Knife Sharpener on an even, non-slip surface, make sure your knife blade is clean and dry.
Hold the knife sharpener by pressing slightly on the surface to secure the unit. With your opposite hand, place the knife vertically (90°) into the desired module at the heel (blade closest to the handle).
If your knife edge is very dull, begin with module 1, if you only require fine-tuning the edge, move to module 2. Using light pressure, draw the blade towards you from the heel to the tip keeping the blade level.
MIYABI knives embody the beauty of sharpness and follow in the tradition of the famous Japanese swords.
The authentic Japanese blade design and extraordinary sharpness of MIYABI knives will captivate you from the first encounter. Connoisseurs of demanding Japanese cuisine are impressed again and again by the balanced weight distribution of the knives and their comfortable handle.
Manufactured in the Zwilling J.A. Henckels factory based in Seki (Japan) using traditional Japanese methods.
The traditional Japanese Honbazuke v-edge honing gives the 19°symmetrical blade incomparable sharpness.
The blade core is made of FC61 Fine Carbide steel which holds a sharp edge and is incredibly durable, surrounded by 48 layers of Damask steel, with an extreme Rockwell hardness of approximately 61.
FRIODUR® ice-hardened for extreme hardness, corrosion-resistance and material elasticity.
Sleek floral damask pattern on blade is a result of the special blade treatment which alters the surface structure of each layer, giving each blade its individual floral damask pattern. The black Pakka Wood handle is perfectly balanced and features a steel end cap with decorative pin and ring, completing the sophisticated design. Ergonomically designed D shaped handle is comfortable to hold and reduces fatigue.
Care Instructions for Miyabi knives:
Do not wash in the dishwasher, as this may cause corrosion of the blades
To clean, run under hot water with a small amount of detergent and dry thoroughly
Store in a dry, moisture-free place to avoid rusting or discolouration
If the knives are not used for an extended period of time, wrap them in a dry cloth or newspaper and store them in a dry place; the hygroscopic paper will keep the blades dry and the oil from the printing ink prevent corrosion
Select the correct knife for the task to ensure you will get the best cutting results and you are also easy on the blades
Miyabi knives should only be sharpened with a professional sharpening stone due to the extremely hard steel and the fine Honbazuke honing of the knives
Q. Can I visit your store?
A. We are an online-only store. Collection of a purchased item can be arranged from our Sydney warehouse however inspections before a purchase is not possible.
Pickup Times: 10am - 5pm Mon-Fri. Excludes public holidays.
Q. How do I use a discount code?
A. If a promotional discount code is available, insert the coupon code at the checkout page to redeem.
Only one code can be applied to your order. For example, if you qualify to use a $20 off coupon and a 'free shipping' code, you can only apply one of these codes to any particular order.
Q. Do you ship internationally?
A. Yes we ship internationally.
Q. How do I track my order?
A. Once you make a purchase, you will receive an email receipt and by selecting the 'View Your Order' button in that email you will be able to find out the status of your order at any time.
Alternatively, you can also track your order at any time by going to our website, selecting 'Track Your Order' in the header or footer of our store.
Q. I ordered the wrong item/s, how do I fix this?
A. If you would like to simply change the item/s in your orde before it has been despatched, email us at firstname.lastname@example.org and we are happy to make any adjustments.
DELIVERY & RETURNS
Q. How do I collect/pickup my item/s? (Sydney only)
A. You will receive email confirmation when your item/s are ready.
Please bring order confirmation. Ring the bell on arrival, and we will meet you at the door with your items. A signature will be required when receiving your items.
Pickup Times: Mon-Fri 10am-5pm AEST.
Warehouse Address: 15 Kendall Street, Clyde 2142, NSW Australia
Q. When will my items despatch?
A. Generally your item/s will despatch within 1-2 business days.
Q. What is the delivery fee? (Australia)
A. Standard Delivery via Australia Post will be...
Orders under $30: $12.95 flat rate nationwide.
Orders $30-$99: $8.95 flat rate nationwide.
Orders $99+: FREE delivery nationwide.
Q. What is the fee for international deliveries?
A. This is calculated at checkout based on the weight of your order and address.
Q. How long will it take for my items to arrive? (Australia)
A. After your item/s despatch....
Brisb | Syd | Melb | Canb – 1-3 working days.
Adel | Hobart - 2-3 working days.
Perth | Darwin - 5-10 working days.
Regional WA | NT - 8-12 days.
Q. If I'm not happy with my item/s, can I return them?
A. All purchases in our store come with a guaranteed 90-day full refund money-backfrom the date of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please contact us at email@example.com. Please do not send your purchase back to the manufacturer. Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Q. My item/s arrived faulty, what can I do?
A. House of Knives will replace any good/s that arrive at their destination faulty or damaged, provided a claim is madewithin 48 hours from the parcel being delivered and signed for. To confirm the damage we require photographic evidence. Once received, we will arrange for a replacement to be sent out free of charge.
In most cases, we will not require the damaged item returned to us, however, we do request that you keep the damaged item until we can confirm that we do not require it to be returned. If we do require the damaged item to be returned, we will cover the cost of its return. Customers are not charged for returning a damaged item to us.
To notify us of the damage please email us at firstname.lastname@example.org.
Please note that if you do not advise us of anything that may be wrong with your order (including missing or damaged products) within 48 hours from its delivery, we are unable to assist you further under any circumstance.
Welcome to House of Knives - Australia's favourite family-owned kitchen knife store!
We have handpicked the best brands to ensure you are receiving premium, top quality knives, sharpeners, cutting boards and everything else kitchen knife related.
All our products come with full manufacturer warranty and if for any reason you are not satisfied with your product, we will refund or exchange your item no questions asked.
With our range of premium knives, whetstones, knife accessories matched with our team’s passion and emphasis on the customer experience, you are bound to leave with a smile on your face.
Why Buy From Us
Customer service is our #1 priority. Our dedicated and experienced team are here to help answer any questions that you may have.
If you have any questions simply give us a call at 1300-518-069 or you can email us at email@example.com.
All orders will be accompanied with a tracked shipping number so you know exactly where your item is at every step until it arrives at your doorstep.
We thoroughly check the quality of all our goods to guarantee you only receive the best quality product.
If for whatever reason you are not happy or satisfied with your item we will refund your money no questions asked.
We Are Here To Help:
If you have any questions, comments or feedback we would love to hear from you.
Hours: 9am-5pm AEST (Mon-Fri)
Phone: 02 7908 4420
Address: 15 Kendall Street, Clyde, NSW, 2142, Australia