About Us

Australia’s Favourite Family-Owned Kitchen Knife Store

"Our mission is to inspire every household cook, chef and everyone in between by supplying the best range of quality kitchen knife sets."

 

About Us

My name is Kentaro and welcome to House of Knives! As a family owned online retailer we are passionate about having the best range of kitchen knives available while providing the optimal shopping experience for all our customers.

We specialise in everything to do with kitchen knives, to provide the optimum and most seamless experience for our customers, from the moment they place their order up until (and after) they receive their item/s.

We have handpicked the best brands to ensure you are receiving premium, top quality knives and/or accessories. 

All our products come with full manufacturer warranty, and if for any reason you are not satisfied with your product, we will refund or exchange your item no questions asked

With our range of premium knives, whetstones, knife accessories matched with our team’s passion and emphasis on the customer experience, you are bound to leave with a smile on your face.

We also have a range of kitchen and cookware; from top of the line pots and pans, coffee mills and tea products, to cleaning products and much more.

We are constantly adding new and in-demand products so make sure to subscribe to our mailing list and watch this space!

Why Buy From Us

  • Customer service is our #1 priority. Our dedicated and experienced team are here to help answer any questions that you may have.  
  • All email enquiries will be responded to within the same business day.
  • All orders will be accompanied with a tracked shipping number so you know exactly where your item is at every step towards your doorstep. 
  • We thoroughly check the quality of all our goods to guarantee you only receive the best quality product
  • If for whatever reason you are not happy or satisfied with your item we will refund your money no questions asked

After placing your order..

Within a few mintues you will receive a confirmation email along with your invoice.

INVOICE EXAMPLE

On the same or next business day, you will receive email confirmation that your order has been despatched.

EXAMPLE EMAIL CONFIRMATION

Using the order tracking link above, you will be able to clearly see the status of your item/s from point of purchase all the way to your doorstep.

EXAMPLE TRACKING ORDER PAGE

If you opt for SMS tracking updates (free) or Facebook Messenger updates, you will also receive an update of your order at every step of the way via SMS and/or Messenger.

You can also track your order anytime by visiting our website and selecting 'Track Your Order' in the header or footer of the page.  

A few words from our customers...

"I bought these knives for my husband's birthday and he loved them! The knives are very sharp and durable, as well as look exactly as pictured. The handles are great for good stability while using them. We love them and would highly recommend!"
Donna F.

"I have nothing but praise for House of Knives...they were great to deal with. All communication was quickly replied to and my order came within a week or two. There was a small issue with one of the knives ...not their fault as was sent from their suppliers with the fault. They were brilliant in their response and very quickly organised a replacement knife for me. The knives are wonderful and I intend to purchase some others in their range soon."
Kerri K.

We Are Trusted By...



We Are Here To Help

If you have any questions, comments or feedback we would love to hear from you.

Hours: 9am-6pm (Mon-Sun)

Phone: 1300-518-069

Email: help@houseofknives.com.au

 

From Kentaro & the team @ House of Knives